Email/calendar explosion: Please help me rebuild!

Not cool: My Microsoft Entourage database exploded, and I have lost all emails and calendar items from this June 1 to Aug. 31.

If we’ve emailed each other or if we have an appointment scheduled, please email me the pertinent info, OK?

Newly acquired wisdom:

– Back up your email and calendar data. Right now!

– If you’re running the original version of Microsoft Entourage X, and your database breaks the 2GB barrier, bad things happen. Upgrade today.

This will not happen again.


9 replies
  1. Stephan says:

    This is a known “bug” in Entourage. I don’t remember correctly, but I don’t think they fixed it in the latest version of entourage for the mac either. If you have to use entourage, I suggest backing up almost nightly (Read: use time machine).

    I have had this happen to me twice in office ’04 (I think that is what it is called on mac) and I know what you went through. I have yet to see it happen in office ’08.

    S

  2. leelikesbikes says:

    Dude, I was hoping the Office 2004 upgrade (at full retail price) would save me.

    All of this balderdash is making a good case for Gmail and Google calendar. Free and Web based …

  3. Stephan says:

    If you don’t need the super extra fancy features of Entourage and can get by using mail.app and calendar.app from apple. You can then use spanning sync (http://spanningsync.com/).

    This way you can update everything on your mac and if you happen to not be at your computer, it will sync with gmail and you are good to go.

  4. Stephan says:

    If you have to use entourage, get the latest version. If you have an intel mac, I really suggest getting the ’08 version. Just get the student version and you are good.

  5. Ian says:

    I’m not sure if this will help or not. I got this off one of the tech forums.

    Check some links here to see if it helps

    http://www.macdevcenter.com/pub/a/mac/2002/06/04/entourage.html
    The maximum size for the Entourage database that manages all of your mail and contact info was 2 GB. Download Service Release 1 that increases the database limit from 2 GB to 4 GB. Plus this update enhances Entourage’s overall performance and stability.

    http://www.macusenet.com/archive/index-t-52605.html

    http://www.entourage.mvps.org/error/page.html

    Download Updates for your Entourage
    http://www.microsoft.com/mac/downloads.aspx

  6. Jordan R. says:

    No Time Machine in effect? Man, its so cheap to throw a big firewire drive on there and have zero effort hourly backups…do it! Put that Leopard to work (10.5)

  7. Wayne says:

    I’ve been writing programs since 1971. One of the first things I learned is that there is no such thing as too many backups.

    Dang, I’m older than I thought I was.

    I run about a tera byte of disk space at home. That’s 1k gigabytes to the less geeky readers. It helps to segregate the data into multiple partitions on multiple drives.

    Backups are a lot easier on large commercial systems. PCs are tough.

  8. Eric K says:

    You need to move your data on line somehow. I run my own mail server and back that up instead of having to screw around with funky clients.
    Makes it so I can get to my mail, calendar, etc through a multitude of sources including syncing my Windows Mobile phone.
    Then if my PC blows up it’s a 30 second job to reconnect.

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